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Make sure you’ve filled all the required fields these are the ones marked with an *.Check that the 3-digit security code on the back of your card ( or 4-digit code if you have an American Express) matches the one you’re submitting.Verify that the billing ZIP or postal code for the payment card you are using is correct An invalid ZIP or postal code could also be related to this issue.Make sure that the card you’re using isn’t expired, and that you entered the expiration date correctly in the Disney Plus payment process.Check that the credit card used for payment is valid for use in the country.What can I do if Disney Plus won’t let me update my payment method? 1. Some users get Error Code 9, which can be either a pop-up related to login data being wrongly entered or a payment that hasn’t gone through for some reason.īefore the popcorn gets cold and the fizzy drink goes flat, we have some useful suggestions for you to try out, which we will discuss in this guide. Home › Web & Cloud › Streaming › Disney Plus › Error message not accepting paymentĮven though the exact situation might vary between users, most get the Error Code 4 message on the screen when trying to pay for the service, which is a known transaction error.
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